Friday, October 5, 2012

UNINSTALL REINSTALL Civil 3D 2013

Following directions does not mean everything will work. As a guy that enjoys learning technology I have a habit of just jumping in and clicking buttons, but this time I actually followed Autodesk directions to uninstall Civil 3D 2013 because I didn't have time for this not to work. Unfortunately after following the uninstall document http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20304823&linkID=9240697 I was still unable to re-install 2013. During the reinstallation the software thought it was already installed and would not allow me to select the check box for installation. After uninstalling Civil 3D 2013 make sure you locate these registry keys before reinstalling the software.

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7D2F3875000B9040112000060BECB6AB

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\7D2F3875000B9040112000060BECB6AB

After removing these registry keys the software installed properly. Locate the correct keys for Navisworks, Raster Design, ETC before reinstalling the Infrastructure Design Suite.

 *These keys need to be removed for all 2013 products before reinstalling products to ensure success. Match the correct key with the software that was removed.

4 comments:

  1. Thank you, this was very useful. I tried to uninstall Civil 3D 2013 the instructions from Autodesk, and then reinstall the software, but it didn't work. When I deleted the registry key as stated above, it would install without problem.

    ReplyDelete
  2. Both keys listed seem to be the same?

    ReplyDelete
  3. Good eyes and thanks for bringing this to my attention. Delete all of the keys that start with 7D2F387 and it will work. This solution has also worked on 2014 products.

    Navisworks did require two different registry keys.
    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3F523BFCD9F400003B3A5D19FAB2FB0E

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\3F523BFCD9F490403B3A5D19FAB2FB0E




    ReplyDelete
  4. Hi there,

    Is it the same key for civil 3d 2012 ?

    ReplyDelete